Shipping Destinations: We ship our delicious pickles nationwide! Currently, we do not offer international shipping.
Processing Time:
- Orders are processed within 5-7 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Estimates:
- Standard Shipping: [Specify rate, e.g., Rs.49 flat rate or free for orders over Rs.2000]
- Estimated delivery time: 5-7 business days
Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or through the carrier’s website.
Shipping Restrictions:
- We cannot ship to P.O. Boxes or APO/FPO addresses.
- Certain remote locations may require additional shipping time.
Perishable Shipping Guidelines:
- To ensure freshness, we ship our pickles with insulated packaging and ice packs when necessary.
- We recommend choosing expedited shipping during warmer months to prevent spoilage.
Damaged or Lost Packages:
- If your package arrives damaged, please contact us within 48 hours of receipt with photos of the damage.
- If your package is lost in transit, please contact us as soon as possible. We will work with the carrier to locate your package or send a replacement if necessary.
Returns and Refunds: Due to the perishable nature of our products, we do not accept returns(Only in pickle). If there is an issue with your order, please contact us within 7 to 10 days of delivery, and we will make it right with a replacement or refund. Within 10 days we will return the product or refund will be done within 0 to5 working days in the same account after receiving the product to our physical address or the authorised delivery partner.
Contact Information: If you have any questions or concerns about your order, please contact us at:
- Email: care@dehatiswad.com
- Address: Purani Gudari Gas Lal Chowk Bettiah, West Champaran-845438, Bihar
Thank you for choosing Dehati Swad! We hope you enjoy our pickles as much as we enjoy making them.